Skip to main content
Please note that you are using an outdated browser. The pages you visit may therefore not function as they should. Update your browser for a better, faster and safer visit to the Efteling website.

Frequently asked questions


Here is a list of the most frequently asked questions to Efteling. Do you not find the answer to your question? Please contact us.

Efteling Park


Can I return my entrance ticket purchased online?
Can I return my entrance ticket purchased online?
Do you have any tips for avoiding long queues?
Do you have any tips for avoiding long queues?
Can I bring food and drinks in the park?
Can I bring food and drinks in the park?
Where can I eat gluten-free in the park?
Where can I eat gluten-free in the park?
How long are my entry tickets valid?
How long are my entry tickets valid?
I have lost my ticket. What should I do?
I have lost my ticket. What should I do?
Are pets allowed in the park?
Are pets allowed in the park?

Efteling Hotels & Resorts


Do I need to book tickets for the park if I have booked an overnight stay in one of the Efteling accommodations?
Do I need to book tickets for the park if I have booked an overnight stay in one of the Efteling accommodations?

Efteling Village Bosrijk


Is there a pool at Efteling Village Bosrijk?
Is there a pool at Efteling Village Bosrijk?
Is Efteling a registered participant of SGR?
Is Efteling a registered participant of SGR?
Why do I have to pay a Consumer contribution SGR?
Why do I have to pay a Consumer contribution SGR?
Can I visit Efteling the day of my arrival and departure?
Can I visit Efteling the day of my arrival and departure?
Is barbecuing or table-top grilling allowed in Holiday Village Efteling Bosrijk?
Is barbecuing or table-top grilling allowed in Holiday Village Efteling Bosrijk?
Are pets allowed in Efteling Village Bosrijk?
Are pets allowed in Efteling Village Bosrijk?
Is it free to park at Efteling Village Bosrijk?
Is it free to park at Efteling Village Bosrijk?
What are the check-in and check-out times?
What are the check-in and check-out times?

Efteling Loonsche Land


Is there a swimming pool at Holiday village Efteling Loonsche Land?
Is there a swimming pool at Holiday village Efteling Loonsche Land?
Is Efteling a registered participant of SGR?
Is Efteling a registered participant of SGR?
Why do I have to pay a Consumer contribution SGR?
Why do I have to pay a Consumer contribution SGR?
During the arrival day, can I visit the Efteling Park earlier?
During the arrival day, can I visit the Efteling Park earlier?
Is barbecuing, table-top grilling or Pizzarette allowed in Holiday Village Efteling Loonsche Land?
Is barbecuing, table-top grilling or Pizzarette allowed in Holiday Village Efteling Loonsche Land?
Are pets allowed in Holiday village Efteling Loonsche Land?
Are pets allowed in Holiday village Efteling Loonsche Land?
Is parking free at Holiday village Efteling Loonsche Land?
Is parking free at Holiday village Efteling Loonsche Land?
What are the check-in and check-out times?
What are the check-in and check-out times?

Efteling Hotel


Is there a swimming pool in Efteling Hotel?
Is there a swimming pool in Efteling Hotel?
Is Efteling a registered participant of SGR?
Is Efteling a registered participant of SGR?
Why do I have to pay a Consumer contribution SGR?
Why do I have to pay a Consumer contribution SGR?
During the arrival day, can I visit the Efteling Park earlier?
During the arrival day, can I visit the Efteling Park earlier?
Does Efteling Hotel have a special entrance to the theme park?
Does Efteling Hotel have a special entrance to the theme park?
What time are the check-in and check-out times?
What time are the check-in and check-out times?
Is it free to park at the Efteling Hotel?
Is it free to park at the Efteling Hotel?
Is there a luggage room at the Efteling Hotel?
Is there a luggage room at the Efteling Hotel?

Efteling gift card


What is the Efteling gift card?
What is the Efteling gift card?
Can I use the Efteling gift card to make a payment online?
Can I use the Efteling gift card to make a payment online?
Can I use the Efteling Gift Card to purchase Efteling tickets?
Can I use the Efteling Gift Card to purchase Efteling tickets?
How to use the Efteling gift card?
How to use the Efteling gift card?
How long is my gift card valid?
How long is my gift card valid?
Where can I buy the Efteling gift card?
Where can I buy the Efteling gift card?
What amount can be charged on the gift card?
What amount can be charged on the gift card?
How do I know how much money is on my gift card?
How do I know how much money is on my gift card?
Can the gift card be used by everyone?
Can the gift card be used by everyone?
Can I use the gift card for multiple purchases?
Can I use the gift card for multiple purchases?
Can a purchase be made with multiple Efteling gift cards?
Can a purchase be made with multiple Efteling gift cards?
Can I redeem the Efteling gift card for cash?
Can I redeem the Efteling gift card for cash?
The remaining balance on my gift card is lower than the value of my purchase. Can I use any other method of payment in addition to the gift card?
The remaining balance on my gift card is lower than the value of my purchase. Can I use any other method of payment in addition to the gift card?
What is my gift card's security code?
What is my gift card's security code?

Other questions


What's happening with events and special offers at Efteling?
What's happening with events and special offers at Efteling?
Win an Efteling Gift card worth €50!

Leave your email address and receive the latest news and special offers once or twice a month. In addition, you will receive a free personal video and will have a chance to win a €50 gift card (drawn monthly).

By clicking on "Subscribe", you sign up for the Efteling newsletter and agree to the privacy statement.